Delivery, made simple

What happens after you order

Every order is fulfilled through Amazon's UK delivery network and tracked from the moment it leaves the warehouse.

1

Order placed

You check out and we get to work straight away.

2

Picked & packed

Your order is picked and packed at Amazon's UK fulfilment centre, usually within 1 working day.

3

Dispatched

Your order leaves the warehouse and we email you a tracking number.

4

On its way

Track it in real time as it makes its way to you, 2–3 working days.

5

Delivered

It lands on your doorstep. Not right for you? Return unopened items within 14 days.

Free delivery over £20

Orders under £20 ship for a flat £1.99.

Always free on Subscribe & Save

No minimum spend — every subscription order ships free.

Tracked every step

A tracking number lands in your inbox as soon as your order ships.

Fulfilled by Amazon's network

The same trusted infrastructure Amazon uses for its own deliveries.

Questions

Delivery, answered

Everything you need to know about how your order gets to you.

Contact us

We reply within one working day

Monday to Friday, answered by one of our friendly customer service team.

info@nutripeak.co.uk
How much does delivery cost?

Free on orders of £20 or more. Orders under £20 ship for a flat £1.99. If you're on Subscribe & Save, delivery is always free — no matter the size of your order.

Who fulfils and ships my order?

Your order is picked, packed and shipped from Amazon's UK fulfilment network — the same trusted infrastructure Amazon uses for its own deliveries. It means faster processing, secure handling, and a delivery you can rely on.

How quickly are orders processed?

Most orders are picked and dispatched within 1 working day of being placed (Monday to Friday, excluding bank holidays). Orders placed on weekends or bank holidays are processed the next working day.

How long does delivery take?

Once your order has been dispatched, it typically arrives within 2–3 working days.

Will I be able to track my order?

Yes. As soon as your order has been processed and handed to the courier, we'll email you a tracking number so you can follow it every step of the way to your door.

Where do you deliver to?

We currently deliver to UK mainland addresses only.

What happens if my delivery is delayed?

While we aim to deliver within the stated timeframe, occasional delays may occur due to courier volume, weather, or other circumstances beyond our control.

What if I entered the wrong delivery address?

Please double-check your delivery address at checkout. We're unable to take responsibility for delays or non-delivery caused by an incorrect or incomplete address.

Who do I contact about my delivery?

One of our friendly customer service team is happy to help — email us at info@nutripeak.co.uk.